Body Byte's AI watches your trend and steers you around the stall. If its insights fail to prevent or break a qualifying plateau across a 90-day program — despite you following the plan — you're covered.
14+ consecutive days where your weight — on a 7-day rolling average — doesn't decrease, beginning after the first 21 days of the program.
Over 90 days: log meals & weight 5+ days/week on average, and complete at least 80% of your weekly AI "Focus Tasks."
Met the requirements but hit a qualifying plateau? You get a full refund of your program fees + a free Lifetime Premium Membership.
Start a paid plan and opt into the Promise from the in-app prompt. Your 90-day program begins on your enrollment date.
Each week the AI hands you personalized Focus Tasks to keep momentum. Body Byte's adaptive technology and predictive analytics — drawing on 60+ integrations — deliver Proactive Guidance through Just-In-Time Adaptive Interventions that get ahead of a stall before it forms. Log consistently and complete them — that's the engine that heads off stalls.
If a qualifying plateau happens anyway, file a claim in Settings → Help & Support within 15 days of the program's end. The app verifies it.
If Body Byte's AI-driven insights and recommendations fail to help you prevent or break through a weight-loss plateau during a 90-day period, we will provide a full refund of your subscription fee for the program period and grant you a free Body Byte Lifetime Premium Membership.
To qualify for the guarantee, over the 90-day program period you must:
A "Weight Plateau" is a period of 14 or more consecutive days where your weight, measured by a 7-day rolling average calculated by the app, does not decrease. A claim can only be made for a plateau that begins after the first 21 days of the program and continues for at least 14 consecutive days, despite your adherence to the program requirements.
If you met the Adherence Requirement for the 90-day period and experienced a qualifying Weight Plateau, you are eligible for:
Submit your claim within 15 days of the end of your 90-day program period: in the app, go to Settings → Help & Support → "Plateau Prevention Promise Claim." The app reviews your logging history, your Focus-Task completion, and your weight-trend data, and auto-approves if eligible. Body Byte may audit and deny any claim it determines, in its reasonable judgment, to be fraudulent, inaccurate, or in violation of these Terms.
The Plateau Prevention Promise comes with Premium & Pro. Start your 7-day free trial, then enroll from the app.