Predict and prevent your next weight plateau before it happens — or we'll give you 6 months free.
Body Byte's AI watches your trend and steers you around the stall. If its insights fail to prevent or break a qualifying plateau across a 90-day program — despite you following the plan — you're covered.
What counts as a plateau
14+ consecutive days where your weight — on a 7-day rolling average — doesn't decrease, beginning after the first 21 days of the program.
Your part
Over 90 days: log meals & weight 5+ days/week on average, and complete at least 80% of your weekly AI "Focus Tasks."
If it doesn't hold
Met the requirements but hit a qualifying plateau? You get a full refund of your program fees + 6 months of free Premium Membership.
The AI does the steering — you do the showing-up
Enroll in the app
Start a paid plan and opt into the Promise from the in-app prompt. Your 90-day program begins on your enrollment date.
Follow your Focus Tasks
Each week the AI hands you personalized Focus Tasks to keep momentum. Body Byte's adaptive technology and predictive analytics — drawing on 60+ integrations — deliver Proactive Guidance through Just-In-Time Adaptive Interventions that get ahead of a stall before it forms. Log consistently and complete them — that's the engine that heads off stalls.
Claim if a plateau hits
If a qualifying plateau happens anyway, file a claim in Settings → Help & Support within 15 days of the program's end. The app verifies it.
Plateau Prevention Promise — Terms & Conditions
If Body Byte's AI-driven insights and recommendations fail to help you prevent or break through a weight-loss plateau during a 90-day period, we will provide a full refund of your subscription fee for the program period and grant you six months of free Body Byte Premium Membership.
1. Eligibility requirements
- › Have an active, paid Body Byte subscription.
- › Maintain an active, paid subscription for the entire 90-day program period, with no chargeback or earlier refund of those fees.
- › Be at least 18 years old and a resident of a country where Body Byte subscriptions are available.
- › Enroll via the in-app prompt. Your 90-day program period begins on your enrollment date.
- › Have at least 10 pounds (≈4.5 kg) to lose to reach a healthy target weight range for your profile (based on the goal we help you set), as of your enrollment date.
- › Always consult a qualified healthcare professional before starting any new diet or fitness program. Body Byte provides informational support and is not a substitute for professional medical advice.
- › Not have previously participated in, claimed, or redeemed a reward under this Promise. This Promise may be redeemed only once per user, ever.
2. Your commitment: the Adherence Requirement
To qualify for the guarantee, over the 90-day program period you must:
- › Consistent logging: log your meals (photo, text, or voice) and your weight on at least five (5) days in each week of the 90-day program, with at least three (3) weight entries in any 7-day window used to compute your rolling average.
- › Follow AI "Focus Tasks": complete at least 80% of your weekly, personalized Focus Tasks over the 90-day period. A task counts only when its in-app action is actually performed or recorded — not merely marked done. These are our primary mechanism for helping you avoid plateaus.
- › Accurate data: ensure all logged data, including weight and meals, is accurate.
Genuine participation. This guarantee rewards a good-faith effort to follow your plan, not logging alone. Body Byte may review your logged intake, weight trend, and Focus-Task activity and may decline a claim where the data indicates you did not genuinely follow the recommended plan — for example, logged intake consistently at or above maintenance, patterns of deliberate non-adherence, or manipulation of weigh-ins.
3. Defining a "Weight Plateau"
A "Weight Plateau" is a period of 14 or more consecutive days where your weight, measured by a 7-day rolling average calculated by the app, does not decrease. This Promise is about preventing plateaus and breaking them quickly — so if, despite your adherence (including completing your AI Focus Tasks), you experience a Weight Plateau that begins after the first 21 days of your program, your claim qualifies. You do not have to wait for your program to end or for the plateau to resolve: a 14-day plateau while you are following the plan is exactly the failure this Promise is meant to cover.
4. The guarantee payout
If you met the Adherence Requirement for the 90-day period and experienced a qualifying Weight Plateau, you are eligible for:
- › Full refund of the subscription fees you paid for the 90-day program period only. For monthly plans, this is the subscription payments billed during those 90 days; for annual plans, it is the pro-rata portion of your annual fee for those 90 days. It does not include any subscription fees you paid before you enrolled in the Promise, and it will never exceed what you actually paid for the program period. It is issued to your original payment method within 5–7 business days after approval.
- › Six months of free Premium Membership — for your personal use, non-transferable, no cash value, access to all premium features for six months.
One redemption per user. This guarantee may be claimed and redeemed only once per user — ever. You are eligible for a single redemption of the Plateau Prevention Promise across the lifetime of your account(s); it is non-recurring and cannot be redeemed more than once, regardless of the number of subscriptions, renewals, billing periods, plans, devices, or accounts associated with you. Re-enrolling, re-subscribing, or creating additional accounts does not create a new redemption. You may receive a payout under at most one outcome guarantee in your lifetime — the Plateau Prevention Promise or the 60-Day Transformation Promise. Receiving a payout under one makes you ineligible for a payout under the other, and no guarantee may be redeemed more than once.
5. How to make a claim
Submit your claim within 15 days of the end of your 90-day program period: in the app, go to Settings → Help & Support → "Plateau Prevention Promise Claim." The app reviews your logging history, your Focus-Task completion, and your weight-trend data, and auto-approves if eligible. Body Byte may audit and deny any claim it determines, in its reasonable judgment, to be fraudulent, inaccurate, or in violation of these Terms.
6. Disclaimers & limitations
- › Not a medical service: Body Byte is a health-and-wellness technology platform, not a medical organization, and does not provide medical advice. Your health is your responsibility.
- › Individual results vary: weight and health journeys are complex and depend on many factors beyond the app — genetics, pre-existing conditions, and lifestyle among them.
- › Program modifications: Body Byte may modify, suspend, or terminate this program at any time; changes won't affect users already enrolled and actively participating in their 90-day period.
7. Honesty & data integrity
This Promise is built entirely on the data you log, so it depends on that data being truthful and complete. If you knowingly or intentionally misrepresent or falsify data, log dishonestly, or deliberately omit information that would otherwise have disqualified you from the Promise, the Promise is void and unenforceable, your claim will be denied, and you will not be eligible for this guarantee in the future.
Trying to game the guarantee also works directly against your own goal. Body Byte's AI personalizes and adapts your plan from the data you give it, so inaccurate or incomplete logs taint the very inputs the AI relies on to help you — which makes your coaching, and your results, worse. The honest path is the one that actually keeps you ahead of the plateau.
Stay ahead of the stall.
The Plateau Prevention Promise comes with Premium & Pro. Start your 7-day free trial, then enroll from the app.